Our satisfaction guarantee is simple: If you're not happy, let us know and we'll make it right for you. We're committed to you having an amazing experience here at Art of Play on all levels. We strive to achieve that every day. We understand we're not perfect though. We make mistakes. Usually we catch these mistakes and make them right before you ever learn about it, but sometimes, we don't. If that happens, tell us. We care about you and want you to be happy.
If you receive a deck of playing cards that isn't what you expected, you're welcome to send it back to us for a full refund or exchange. Just see our return policy for more details on how to go about that.